Refund policy

I gladly accept returns, exchanges, and cancellations 


Contact me within 14 days of delivery


Ship items back within: 30 days of delivery


Request a cancellation within 2 days of purchase


The following items can't be returned or exchanged;
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:


Perishable products (like Candles or Wax Melts)

Conditions of return


Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.


Questions about your order?


Please contact yokorich@richcraftcandle.com if you have any problems with your order.