Shipping Policy

Most orders ship within 1-3 business day after an order is placed. However, we sometimes pour candles to order—these orders will leave a bit later. We ship most orders via USPS—some larger packages ship via UPS or FedEx. Orders shipped via USPS arrive within 1-3 business days and orders shipped via UPS/FedEx arrive within 1-5 business days. You should receive a shipping notification with tracking information once your order leaves our studio. Please let us know if you'd like your order expedited and we will try our best to do so!*

*Excludes custom and bulk orders which take up to 10 business days to produce.

Standard Shipping: 5-7 business days after an order is placed.

Expedited Shipping: 3 business day after an order is placed.

International Shipping

We send most international packages via First Class International Mail, which doesn't include features such as tracking information or delivery confirmation. Shipping times vary depending on location, time of year and local postal service. On average, orders should arrive in 2-4 weeks.

International packages may be subject to customs, duties or other fees that are calculated by country. The customer is responsible for paying any and all customs duties and fees. International packages may be delayed by customs. Unfortunately, we at Rich Craft Candle have no control over these circumstances.